Security & Privacy

Charlotte's Web is comitted to safe & secure shopping for all our visitors to www.charlotteswebuk.com. Please read the following privacy policy to understand how we use & protect the information you provide to us.

Site Security

The Charlotte's Web website uses a secure server. All your personal information & credit card information between your PC & the server are transmitted in an encrypted form.
Furthermore, your credit card details are not stored on a server that would be accessible via the Internet. We are in no doubt that it is completely secure to order online, however we would be happy to receive credit or debit card details by telephone if preferred. To ensure that you are in a secure area of our site, please check for the closed padlock or an unbroken key in the bottom corner of your browser.

Privacy

This site uses cookies to improve your shopping experience. Cookies are small pieces of information which are stored by your browser on your computer's hard drive. The cookies used on this site do not store any sensitive data.

If you wish to disable cookies on your computer this site will continue to function, however you will not be recognised when you return to the site & any open baskets will not be stored when you leave the site.

Your Email Address

We never make our email list available to any 3rd parties. You can opt out of email communications from us at any time by contacting us by email - info@charlotteswebuk.com.

As with all your data, your email address is stored securely & treated with respect.

General Data Practices

By visiting charlotteswebuk.com you are accepting & consenting to the practices described in this document. We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server & we fully comply with the Data Protection Act 1998 & the Privacy & Electronic Communications Regulations 2003.

When you shop on our site, we will ask you to input & will collect personal information about you. You should be aware that this site is being monitored & may capture information about your visit that will help us improve the quality of our service.

We use your information only for the following purposes:

Processing orders
To administer this website
For statistical or survey purposes to improve this website & its services to you
To notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing & you confirm that you do not & will not consider any of the above as being a breach of any of your rights under the Privacy & Electronic Communicatinos (EC Directive) Regulations 2003.

The material on this site may be read, printed & downloaded for private use only.
You may provide a link (not a framed link) to this site from any other business or business information or service website but not (unless agreed to by ourselves in writing) in any way which gives the impression that we are associated with or have approved such other site.
Use of this site is subject to our terms & conditions of use.

Third Party Links

We are not responsible for the content of any off-site pages or any other websites linked to or from our Website. Our Website may contain links to other internet sites operated by third parties. We may provide such links for your convenience only, & links from this Website to any other website do not imply that we approve of, endorse, or recommend that website. We assume no responsibility or liability for the actions, content, products, or services of such pages & websites, including, without limitation, their privacy statements & terms & conditions. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us & we should not be regarded as the publisher of such opinions or material.

Disclaimer

Commentary & other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability & responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.