How to shop & Payment details

Shopping at Charlotte's Web is safe & easy....

Simply browse through our catalogue sections & click an image to view product detail & price. When you see something you'd like to purchase, click 'Add to bag'. Choose the colour & size of the item if required & confirm the quanitity of your order when prompted & then continue shopping.

When you're ready to purchase your products, click the 'shopping bag' icon on any product detail page. You will be guided through the process of placing an order by a series of simple instructions on the website. We accept payment by all major credit and debit cards (except American Express - sorry!). If you would prefer to place your order over the phone please call 07717744738. Once you have placed your order, we’ll send you an email confirming that it has been received.

After your credit card has been approved, the delivery address verified and the items located, your order will be processed. This valuable information is protected by secure 128-bit encryption. To read more about secure shopping at Charlotte's Web - see the Security & Privacy in the INFO section.

You can now also choose to pay by PayPal at the checkout if you wish.